- Please ensure that the name of the addressee and the shipping address is correct.
- We will send you a confirmation email upon payment receipt and dispatch your order in 2 working days. If for any reason, you do not receive a confirmation email from us within 2 days of placing an order, please email us.
- If your email is incorrectly entered, you will not receive any confirmations.
- Your package will be shipped via Singapore Post’s registered ‘signed for’ airmail. The final leg of the delivery will be made by your national postal service.
- It will typically take about 2-3 weeks, depending on the destination. Domestic tracked delivery will take about 2-5 days. Delivery duration is an estimation. There are factors that can delay a delivery, eg. peak year end package traffic, extreme weather conditions.
- Befriend us in facebook to be updated of discounts and promotions: www.facebook.com/thejamushop
- Please contact us if you need further assistance.
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