Thank you for your purchase. Please expect some delays due to restricted flights, limited freight capacity and the year and peak package traffic season.

  1. Please ensure that the name of the addressee and the shipping address is correct.
  2. We will send you a confirmation email upon payment receipt and dispatch your order in 2 working days. If for any reason, you do not receive a confirmation email from us within 2 days of placing an order, please email us.
  3. If your email is incorrectly entered, you will not receive any confirmations.
  4. Your package will be shipped via Singapore Post’s registered ‘signed for’ airmail. The final leg of the delivery will be made by your national postal service.
  5. It will typically take about 2-3 weeks, depending on the destination. Domestic tracked delivery will take about 2-5 days. Delivery duration is an estimation. There are factors that can delay a delivery, eg. peak year end package traffic, extreme weather conditions.
  6. Befriend us in facebook to be updated of discounts and promotions: www.facebook.com/thejamushop  
  7. Please contact us if you need further assistance.